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5.0

Chris

05:47 16 Sep 24

The team at Human Key Locksmiths provided me with fast, effective and friendly service.Thank you so much Human Key Locksmiths!

Aoife Murphy

10:07 08 Sep 24

Our usual locksmith recommend Human Key and they were so fantastic. Peter was out in no time after we got locked out, was so professional and friendly. Reasonable price, great service would highly recommend.

Julia Dowse

01:54 15 Jul 24

Human Key Locks were prompt, reasonable and very skilled. Peter helped me through a poor experience with a different locksmith and solved my problem with no fuss or trouble. He was knowledgeable and provided some security suggestions for me in my new home.

Vivian X

07:20 18 Jun 24

Thank you to Michael for promptly coming to save the day after I locked myself out of the house! Friendly and quick service. Also really appreciated the bubbly lady who picked up the phone and reassured me. Hoping I never have to call them again but if this ever repeats itself I will look no further for a locksmith :)

Travelling Vintage

13:44 28 May 24

Great service from Peter, from start to finish I cannot fault their service, pricing up front and ability to track their arrival to you. Happy customer!

Ali Yesilyurt

04:05 23 May 24

I needed an emergency contact for my son’s townhouse our agent Raine & Horne Brunswick recommended the Human Key Locksmiths and they did not disappoint at all. Spoke to Angelique who promptly booked in a suitable day and time. Peter was our locksmith for the day. He was reliable and courteous. He also gave sound advice. I highly recommend this company for all your locksmith needs for personal or business use. Thank you team!

Andrea Au

00:06 15 May 24

I can’t shout this enough - Angelique, Nick and Tristan are a good send. Their service is beyond exceptional.Angelique (I hope I spelled her name correctly) was extremely compassionate, understanding and knowledgeable explaining the solution and slotting me in for an urgent appt.Nick is beyond awesome - he understand the misfortunate situation I was in - gave advice on my home security and even offered to fix the front door with compliments.Tristan (hope I get this right) was most valuable in providing additional advice.In current times, when there are scammers, these guys who are honest, professional, knowledgeable are treasures! Their pricing I think is also reasonable.Look no further and give them a call!

Tracy Baker

13:59 27 Feb 24

My property manager arranged for my deadlock to be looked at and changed after I contacted her regarding the deadlock has stopped working.It turned out the pin in the hinge had come loose and the door had dropped. My property manager decided to replace the deadlock anyway. Nick did an excellent job of replacing the lock and making both locks on the door accessible with one key!When I rang the after hours technician, Peter in a panic because I couldn't open my door later that evening. Peter was very lovely and very professional, not laughing when I told him, sorry I was trying to open the door with the wrong key! I'm sure the guys may have had a chuckle later and that's ok, I was most definitely having a ditzy moment!I would highly recommend the team from Human Key! Excellent service!

Katherine Hayes

01:46 16 Feb 24

I highly recommend Human Key locksmiths. They were friendly, super easy to deal with, very responsive and competitively priced. Angelique got someone out to quote on the same day I called and Nick the locksmith did a terrific job.

Tushar Dave

04:03 31 Jan 24

From the moment I contacted them to the time Peter arrived and fixed our lock, the experience was seamless. Quote provided was fair and honest. Office manager on the phone was friendly. Peter was quick, polite and cleaned up after.

Jenni Raqs Al Beledi

03:40 31 Jan 24

These guys are a great team together from phone call, booking, constant messages to confirm time of arrival, installing and very fair pricing. Pet friendly too. 10 Stars from me.

Alex Cooper

03:33 25 Jan 24

Nick bailed me and the kids out in record time when I locked my keys indoors. I was so happy with his skills and professionalism that I asked him to rekey our whole house. I am absolutely thrilled with Nick's work, and will be recommending him and his colleagues to anyone who will listen. Thank you so much for a job well done!

Karen Pritchard

05:44 22 Dec 23

These guys were fantastic. Came out at short notice to help us out. Completed an awesome job. We will use them again and highly recommend.

Renza S

01:08 30 Oct 23

Amazing, prompt service from Angelique and Peter and Human Ley Locksmith. A tricky broken key in the front door was no match for Peter’s skills. Even our overly friendly pups weren’t a deterrent! Thanks for the fab service and for getting us back in our home so quickly and professionally.

Michele Hosking

01:17 13 Oct 23

Great service at a very reasonable price. Peter is prompt, courteous and a very good locksmith who takes the time to explain what he has found and how he's fixed it. Would highly recommend Human Key.

Matthew Sherwin

08:13 05 Oct 23

Michael and his team at HKL are simply superb. Their combined service and work ethic, combined with upmost passion for what they do is outstanding. HKL will have a monopoly over all of my future locksmith and associated needs for the foreseeable future. Highly recommend to all!

susan greenshields

01:00 14 Sep 23

Can 100% recommend Human Key. Nick was polite, professional and patient with an elderly neighbour who had numerous sliding door issues and he was upfront with pricing and servicing. Amazing customer service from start to finish.

Lara R

02:46 07 Sep 23

I have used Human Key Locksmiths a few times before and have been really happy with their service. I used them again recently in an emergency situation after my toddler locked himself in the bathroom. Nick was great over the phone and with the help of photos was able to tell me how to unlock the door within a space of minutes. One very relieved mother! Highly recommend!

Christopher Leong

07:48 22 Aug 23

Nick, Angelique and the team from Human Key Locksmiths were amazing. From the quote process to the installation and finish, the team were efficient, friendly, and extremely professional at their work.Nick assisted in a full-on lock replacement for our new home that we moved in, and with additional request assisted to repairing our neighbours as well.Learned a lot from him about locks and how they work, great guy and props to the team!

Dan B

03:17 09 Aug 23

Human Key were absolutely incredible to deal with. From Angelique on the phone to Nick who installed all of our locks. All booked and finished within 24 hours. Couldn't recommend highly enough.

Sally Tavernier

05:55 04 Aug 23

It was all done very quickly and easily! Michael was very helpful and organised it for the same day. Nick came out and did a great jobA very pleasant experienceMany thanks!!

Alexandra Taylor

04:22 01 Aug 23

Called to enquire about a lock repair. They were upfront about cost which was really reasonable and were here within the hour even though it was not an emergency. Nick provided a super friendly and professional service. Highly recommend!

Trent Jansz

04:39 21 Jul 23

Mick and Nick provided an excellent service. They were super professional I was very satisfied with the job. Highly recommended!

A Yonzon

00:28 09 May 23

Nick and Angelique were fantastic in helping with my lock issues. Nick explained the mechanisms and had great problem solving skills. Thank you both for your tremendous efforts, much appreciated! I will call on Human Key Locksmiths in future and highly recommend.

Swathi Keshava

01:10 30 Apr 23

Nick and Peter were complete professionals. The experience with the human key was great! They are reasonable, polite and get the work done in a timely manner.

Ann Vickery

00:11 15 Mar 23

Can't recommend Human Key Locksmiths high enough--they are great! Fixed my front door lock and a back one--were really timely in communications and service, friendly and clear on what needed to be done, and extremely reasonable in price.

Rajesh Pillai

10:27 08 Mar 23

100% happy with the service from Human Key Locksmiths. Angelique was very helpfulon the phone to book the service and it was a pleasure to have Nick doing the keys for our new property. Nick is a subject matter expert and has got solutions for all the issues. He provided valuable suggestions on securing the property.Thanks 'Team Human Key Locksmiths'.

Jacob Song

10:43 04 Feb 23

Needed a locksmith quick to unlock the door since I accidentally locked myself out of my house. Peter arrived in less than half an hour to save the day. Thank you for your service. It was very helpful.

Anne Carydias

08:09 27 Jan 23

Thank you Peter from Human Key you did a great job changing all my locks and there were a few. Peter provided me with advice on how to best secure my property with window locks demonstrating locks beforehand provided an updated quote before proceeding with the job. Peter was friendly and very knowledgeable about the best way to secure my property. If you want your locks changed or new locks fitted l highly recommend Human Key. I will definitely use Human Key for again.

Michelle Medcraft

04:36 26 Jan 23

We realised we misplaced a complete set of house keys on Australia Day. Called Human Key Locksmiths and Nick came out very quickly and replaced all of our locks, and also made sure they were keyed the same. Very happy with work, and dramatic reduction in number of keys to carry.

Mitchell Batty

02:03 17 Jan 23

Super helpful with replacing locks on doors at our new house. When we moved in, the realestate agent did not provide us with any front door keys, but did organise for Human Key Locksmiths to come and replace. Very quick and super helpful with securing our property.

Sarah Portsmouth

05:57 03 Jan 23

My partner and I had multiple locks changed by Michael at our new home. They were able to fit us in during the Christmas rush and was super friendly and knowledgeable. We have 5+ locks replaced at an extremely reasonable price. Would 100% recommend to anyone needing any type of locksmith work completed.

Alec Latchford (xSmartalec)

06:34 21 Nov 22

Had Peter come out for a complete home re-key! The service was prompt and efficient. Peter was incredibly kind, honest and transparent with everything happening. Receipt emailed immediately.Will be recommending Human Key Locksmiths to everyone I know! ☺️

Ophelia Bryant

05:57 27 Sep 22

Fantastic, prompt service. Wonderful to be updated about arrival time. Great advice from Nick and we appreciated his skill and care, even vaccuuming up after job had been completed. Will not hesitate to use this company if needed in the future.

Lucy Anderson

05:28 08 Sep 22

Human Key Locksmiths were fantastic. They came the day following my phone call as Id been worried a tradie had copied my key and they were very kind and understandingabout my concern. Nick the installer was lovely and the price was great. I highly recommend Human Key.

Reannon Smith

23:34 22 Aug 22

I contacted Human Key Locksmiths to rekey the locks on my new house. Nick was fantastic - very personable and lovely, did an amazing job sorting out our locks and even fixed the broken lock on our garage roller door. I highly recommend contacting Michael and Nick - you won’t be disappointed with the service. Thanks again!

Alejandro Orellana

05:40 22 Aug 22

Excellent professional service! I have worked with Michael and his team for over a year, they assist us with multiple weekly jobs at the rental properties we manage. Highly recommended.

Emma Egan

10:59 03 Aug 22

Absolutely great service from Nick, was very polite and professional and done a quick job at unlocking my door and making a new key for me! Super friendly, i usually don’t leave reviews but I definitely wanted to with Nick at Human Key locksmith! Can tell they genuinely love what they do, and with a decent rate too, would definitely recommend to others!

Shop World

02:26 02 Aug 22

Human key locksmiths were stellar. From booking the job to fixing the locks at my place. Nick was exceptional. He not only replaced one lock, but repaired a faulty lock and actually fixed my sliding door which was misaligned from the start. Prices quoted to me initially was exactly what I paid after the job. Will definitely call then again.Alan

T L

12:12 18 Jul 22

We use Human Key for all our locksmith needs and he is always happy to help us. Nothing is a hassle for him.Michael is not only professional and reliable but he is also amazing and friendly.Thanks for everything Michael.

emrah bulut

10:29 27 Jun 22

Outstanding customer service!! Highly recommend these guys. Special shout out to Nick ! On time always respond to phone calls and messages no wonder they always get 5 stars. I would give 10 if i could

Laura Walker

03:29 09 Jun 22

Nick was brilliant! Punctual, friendly and helpful regarding my lock needs. I’m very happy with his services and wouldn’t hesitate in recommending him and/or Human Key Locksmiths to anyone. Thanks again.

Peta Tyndall

05:02 07 Jun 22

Fantastic ... Michael was prompt and provided very good communication and explanation as to what would meet my requirements. The cost was competitive. He attended and changed over entry door locks. Was done very well including fixing striker plates to align with the door latch. Cleaned up. Very pleasant to deal with. I like to use locals wherever possible.

Maree S

01:32 06 Jun 22

Would definitely recommend. Very professional, didn’t try to charge me exorbitant prices. Very happy with their services. The technician was great. Took his time to show me how everything worked and cleaned up after installations. Very happy customer

Drew Chisholm

08:08 25 May 22

Fantastic service! from requesting the work through to installation and payment. The troubleshooting on an old door in an old building was very thoroughly executed. Nick is a gem of a human. His onsite manner was impeccable. Thanks human key! Great service

Tess

08:24 27 Apr 22

Amazing service! Called in today and Michael was able to rekey and even replace locks for entire home within the same day after my schedule was a little hard to book in any other time. The customer service in reception was also very friendly, quick and very accommodating to fit in a same day service within their busy schedule. Couldn't recommend enough great service, very efficient! Thank you to Michael and the team feel very happy with the job and service provided today - will definitely book in again for any further jobs!

Simon Wong

03:03 23 Apr 22

I called them mid morning, and they were there by early afternoon for a non urgent job!Very fast, friendly and budget friendly service.Highly recommend! Thank you Nick.

Mark Tota

10:10 18 Apr 22

Mick from Human Key did a awesome job with assisting me in one of my access control projects a few months ago, which needed some electric strikes cut out. Human Key is now my preferred locksmith and will continue to use them in future works. There attention to detail and knowledge helped my project run smoothly. Arrived to the job on time with no issues.

Tracy Adams

08:57 11 Apr 22

The locksmith Human locksmith sent me put me out of my misery after having had a smart lock fitted weeks earlier with no satisfaction with it’s working order by another organisation I contacted Human Locksmiths & they couldn’t have been more accommodating in solving my problem. I would highly recommend Human Locksmiths they’re a very professionally run business

Bianca

22:28 06 Apr 22

Michael and his team are fantastic. I lost my house keys and didn't have any spares. I rang, and received fantastic customer service from my initial phone query to their arrival at my home. After ringing, Michael arrived very quickly within the hour. He's very knowledgable, friendly and worked very swiftly. He had everything required to open the locked doors and replace the locks. I wouldn't hesitate to recommend to others. Thank you!

Marilyn Maroge Hanna

00:36 30 Mar 22

We use Human Key Locksmiths for our Real Estate Agency in Glenroy. Michael is very prompt, reliable and friendly to deal with. I recommend him to anyone that is in need of his services.

Georgina Harris

04:15 28 Mar 22

Human Key locksmiths were friendly and knowledgeable from my very first enquiry. I contacted them to find out about whether they could fit a lock to our side gate and another door. I didn't really know what I needed and they were really helpful in giving advice about what would work best and were able to quickly book in the job. Nick was the locksmith who arrived on the day and was an absolute pleasure to deal with. The comms around arrival time were also excellent. He did a sensational job and the locks look fantastic. I couldn't recommend these guys highly enough.

Nicola Sloan

02:55 28 Mar 22

Our real estate office in Glenroy rely upon Human Key Locksmiths on a regular basis to assist with key cutting and re keying of locks for our rental portfolio of properties.We always find Michael and the team at Human Key Locksmiths to be prompt, reliable and fairly priced. I would highly recommend their services.

Prabhath Sagar

05:16 24 Feb 22

Friendly, professional, fast and reliable service. The prices are affordable. Very good at what they are doing.

Luisa Trimboli

05:32 09 Feb 22

After getting locked out of our home Michael came promptly to get us back in. He installed a temporary lock for us while we investigated getting a new one. He promised to return to install the new lock for us which he again did so promptly! Service with a smile we would absolutely recommend!

Vin Dawg

03:57 20 Jan 22

Called these guys to help out with a few things at home. Very responsive, came out in no time! Job done. No fuss, easy done! Thank you, A+ highly recommend.

pete _www

02:56 07 Jan 22

Could not have wished for a more pleasant, professional service to help us recover from a burglary. Nick was just fantastic all round and very reasonably priced. Thanks mate, you have a family of new customers for life :)

Sarah Draper

20:39 16 Nov 21

Nick was great! Very professional, knows his stuff and was able to help me out with all of my lock-related conundrums. The booking process with Michael was also very easy and convenient. Amazing customer service all round. Highly recommended!

Phil Libbis

02:58 28 Oct 21

A big thank you to Nick for changing the locks on my son’s new residence. Neat & tidy and quick and reasonably priced.The integrated mobile and email system that Human Key use to keep you informed of progress is great customer service. It also allows you to lodge photos of your problem.Every now and then you come across a company that impresses you with their friendliness, honesty, integrity and just good old fashioned courtesy. Human Key is one of these.A small problem with one of the locks on an old exterior security door was fixed on a second visit a couple of hours later. You can’t ask for more than that.Highly recommended.

Julien Marion

22:46 20 Oct 21

Had Nick from Human Key Locksmiths come to our new place to change some old locks and reduce 8 different keys down to 1. What a great faultless service. Nick was prompt, easy going and professional. Nicks work was great and he was also able to provide me with a new garage remote and programmed it straight away. If you are looking for a great locksmith and want to support a small business I would highly recommend Human Key. Local, down to earth and not expensive. 10/10

Abbey Sewell

05:27 13 Oct 21

Mick & Nick are both fantastic and very reliable. I work as a property manager and can always rely on their amazing work for all our rental properties. Would highly recommend! Amazing customer service!

Matt Watterson

23:59 06 Oct 21

The locksmith who came to my house was punctual, friendly and knew his trade very well! All my locks were changed out and keyed without any issues. I’m a very happy customer and I couldn’t recommend Human Key more! Thanks guys 👍🏻

Aaron Helenius

06:44 27 Sep 21

Michael was both quick to respond and quick to complete the job. No fuss and really professional work. 5/5 would recommend

Claire Imray

03:49 21 Sep 21

Needed a locksmith for a non-urgent lock replacement, called Nick at Human Key and despite not being urgent he came out the next morning. The communication was excellent with Nick calling or texting with all information/updates. Provided a 15 minute arrival window and stuck to it! Will definitely use again and recommend to anyone looking for locksmith services.

Maree Hewitt

07:35 20 Sep 21

Had the lovely Nick out today to change over all our external locks and garage remotes. On time,friendly and very helpful. Fixed a sliding door issue as well. Great service would certainly recommend Nick and this company to my family and friends. With thanks.

Casey Adamson

04:38 20 Sep 21

Michael’s service was absolutely fantastic. He replaced our squeaky front door lock with a digital lock, at a great price. Everybody in the family is much happier. I would highly recommend Human Key Locksmiths.

June Graham

02:07 09 Sep 21

I had Nick come out and rekey the locks at my house after losing my keys at the park with my address on it!Super quick, affordable and even adjusted the doors so they closed smoothly as well.Would recommend anyone for a locksmith in Melbourne!

Kim Thompson

10:04 08 Sep 21

Nick was on time, professional and a great bloke.We were absolutely pleased with our digital lock andhe explained everything perfectly. Would recommendthis company to everyone. Very pleased thank you.

Malcolm Baron

02:06 16 Aug 21

I forgot to review these guys the other week when I needed them, lucky there fancy vans remind me when I see them out and about. We locked ourselves out of our house when literally taking a lunch walk around the block. Called these guys.1) Amazing response time, approx. 20 minutes from first contact.2) The dude who rocked up, very friendly, personable and literally talked me through his process while he broke into my house3) made me feel a bit secure, cause it took him more than a few minutes to get in!4) Price was very reasonable. Expected hundreds of bucks. It wasn't.I hope to never use them again, but if I need too, I'll be calling these guys.

Matt Anderson

01:06 26 Jun 21

Called him early morning and arrived in a hour. Was able to cut a new key in less than 30 seconds based off a photo I had. High tech device made quick work. Very pleased with the work and professionalism!

Merryn Coutts

10:36 18 May 21

Super speedy and friendly after-hours service. Am hoping I won’t lock myself out and need their service again, but I definitely recommend them if you do.

Adrian D'Aprano

06:24 21 Oct 19

I cannot recommend Mick and Dong from Human Key enough. Fast, reliable and professional service. And top blokes! Rare to find all these in one service provider these days, especially for locksmiths in Essendon.

Eve Genevi

12:31 12 Oct 19

Highly recommend Michael for the incredible service he provides. He even returned at no charge to plane down a jammed door. An absolute gentleman. Very reasonably priced also. No need to look elsewhere. Will definitely use again should the need arise. Professional, reliable and trustworthy!

Na7al1 Da Moose

06:36 08 Oct 19

Michael was incredibly efficient and professional - he even gave my dogs some love! I highly recommend Human Key Locksmiths. Thanks Michael, after a theft at our home this morning we are feeling much safer with all of our new locks!

Alex

23:57 05 Sep 19

It does not get any better than the Human Key, there is no job to big or small, from whole apartment complexes to a single garage door lock he is your man. Also great on price! Fast and easy to deal with, you'd be silly to go to anyone else.

Maddi Campbell

09:43 02 Sep 19

Mick from Human Key is the best locksmith I have ever worked with! Very professional, super reliable, reasonable pricing, great service! Always willing to go over and above for his clients! Would highly reccomend!

Joanne Dalton

10:35 05 Sep 17

Mick was reliable, professional and provided exceptional customer service. Highly recommended.

DayShaman DieselClark

09:38 14 Aug 17

Exceptional amd trustworthy service. Arrived earlier than expected which was great and professionally completed the 3 lock re-keying jobs extremely quick and for a price I was very happy with.Will without-doubt recommend Human Key to everyone I know.Thanks mate ?

Stephen Zammit

11:15 10 Aug 17

I can recommend Mick with confidence. Just a good guy with a good attitude and great work ethic. You gotta trust your locksmith and he is 100% trustworthy. Anyone looking for an honest nice locksmith, he is the number 1 choice.

Wayne D'Agostini

11:33 30 Jul 17

Cannot recommend highly enough. Loves his work, and does it promptly, efficiently and with a smile. Hard to find tradies like this.

Darvern Phanthakoun

22:59 28 Jun 17

I definitely struck it lucky when I engaged Mick for a work request. After dealing with so many terrible tradies, it was refreshing to be provided with sensational service. Mick couldn't be more honest, efficient, friendly, professional and excellent at his job. I highly recommend him. He should be your first point of contact for anything locksmith related.

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